Extensive ratio of claims of the company: United Remote extends the ability to play with giant data
United Remote’s higher claim ratio, as evidenced by the upcoming ISO 27001 certification, is bound to “increase customer and business partner confidence” for the fast-growing content aggregator.
The application for ISO 27001 certification, presented as a “final step” in the big information game of United Remote, which includes an increase in reliability and security of information, is headed by Andreas Rauer, the new Head of Information Security and Internal Audit.
Rauer, fascinated by the completion of the plan started by the head of the legal department of United Remote and DPO, medical officer Serafino Vaccino, has worked for the last 15 years as a security consultant in various jurisdictions from Sweden to Malta, and in Germany as part of xiv-consult GmbH, where he managed the department of correlation and data security.
He also worked as a strategic information security consultant at TÜV Rheinland i-sec GmbH and at HiSolutions AG.
Current work on ISO 27001 certification shows that United Remote has actually identified hazards, evaluated their results and introduced systematic control methods that improve the reliability and security of systems and information. As a result, according to the company’s view, the increase in trust between customers and business partners should be frozen.
Vaccino said: “In real time, ISO 27001 certification is being carried out in order to have the right certification and to be convinced that what we are talking about will actually be sold in practice. This will change almost everything”. Everybody collaborates and gets to the point, for example, that everything is going quite well.
“We have covered everything: business analytics, payment providers, KYC, serious games, transaction situation, hosting, communications, CRM, gamification providers, we have left no stone unturned.
Vaccino began by mapping the data stream, such as how it was managed and for what purpose, looking not only at the job, where data processing in general happens, but also asking “why”. Determining the scope was the first step in line with developing all relevant documents, as with the firm’s policies and procedures, for example, and with external stakeholders.
By the second quarter of this year, United Remote was introducing a stakeholder culture covering security, servers and data centers, as well as the sub-processors used. The supply chain is painstakingly checked, while this “in-depth assessment” connects more countries where data protection and player rights to data are guaranteed.
United Remote has put in place the correct form of contracts and agreements, as well as the correct form of policies and procedures, while Vaccino has taken on a functional role in advising the evolving side of the business compared to what it actually creates with the data.
This is strategically fundamental, the firm has distinguished itself in terms of the configuration of the business culture, especially when teams of creators want to enter into partnership business with certain Internet providers – giving them the understanding that any set of data must be sent with a respectful prerequisite for the real purpose, and that in fact there is no single volume favorable to all in this regard.
The resulting paperwork and procedures – even before the ISO 27001 award – have undoubtedly helped United Remote to achieve a point of contact at the highest level throughout the company.
All of this sums up the changes that have taken place in the past 12 months in United Remote, which were focused on the introduction of fresh measures, fresh documentation related to privacy and data.
The long-term strategy of United Remote’s CEO, Jeremy Fall, is to make the business sustainable with a credible legal framework and claims to information, and to make sure that everything is likely to go beyond those claims to all sorts of societies, whether in supply, technology or indeed marketing.
Fall said: “Thank you for the joint work of Serafino and Andreas to further improve data management and implement a systematic, disciplined layout to our technology base, and to evaluate and improve the performance of risk management, control and governance processes, we have no doubt created a fresh step and look forward to sharing these organic improvements with the society of game creators.
United Remote is a fast-growing aggregator that has assembled a differentiated portfolio of more than 2000 games in addition to its own personal games.